Privacy Policy / 隐私政策

Avantiteam Inc. · Last updated / 最后更新:2026-10-03

We are a real-estate listing and 3D/VR tour platform used by real-estate agents in New York. This page describes exactly what we collect, where it lives, who else sees it, and how to get it deleted.
我们是给纽约地产经纪用的房源与 VR 看房平台。这一页如实写明我们收集什么、存在哪里、给了谁、以及怎么删除。

1. What we collect / 我们收集什么

Agent accounts / 经纪账号: email, name, phone number, WeChat ID, company name and avatar (whatever the agent fills in). If the agent sets a password we store only a bcrypt hash, never the password itself. If they sign in with Apple or Google, we store the provider's stable user id and the email address the provider gives us.
邮箱、姓名、电话、微信号、公司名与头像(经纪自己填多少我们就存多少)。密码只存 bcrypt 哈希,从不存明文。 用 Apple / Google 登录时,存服务商给的稳定用户 id 和邮箱。

Content uploaded by agents / 经纪上传的内容: listing photos, 360° panoramas, floor plans, listing text, and the raw capture files from the scanning app.
房源照片、360° 全景、户型图、房源文字,以及采集 App 传上来的原始拍摄文件。

Device identifier / 设备标识: when the iOS app signs in, it may report Apple'sidentifierForVendor. We use it only to understand usage. We do not use it for advertising, we do not sell it, and we do not build a device fingerprint out of hardware characteristics in the app.
iOS App 登录时可能上报苹果的 identifierForVendor。 只用于了解使用情况:不用于广告、不出售、也不在 App 里拼装设备指纹。

Visitors of public listing pages / 公开房源页的访客: a random id stored in a cookie, a hashed IP address, browser user-agent and language, the address of the page that linked you here (if your browser sends it), a coarse city/region/country estimate, how long you stayed on a page, which media you opened (VR tour, video, gallery…), and QR-code scans. We also compute a browser fingerprint hash so a returning visitor can be recognised as the same person even after clearing cookies. It is computed from: how your browser renders a small test image (canvas), your screen width/height/colour depth, device pixel ratio, time zone, number of CPU cores, browser language, and platform string. These are combined and hashed with SHA-256 — we store only the hash, which cannot be turned back into those values.
cookie 里的随机 id、经过哈希的 IP、浏览器 UA 与语言、带你来的上一个页面地址(浏览器提供时)、粗略的城市/地区/国家、页面停留时长、 打开了哪些内容(VR / 视频 / 相册…)、扫码记录。我们还会计算一个浏览器指纹哈希, 即使你清了 cookie 也能把同一台设备的访问认到一起。它由以下 7 项合成后做 SHA-256: 浏览器渲染一小张测试图的结果(canvas)、屏幕宽高与色深、设备像素比、时区、CPU 核心数、浏览器语言、平台标识。我们只存这个哈希,它无法还原回上面那些值。

Enquiries / 留资: the name and phone number a visitor types into a contact form.WeChat mini-program / 微信小程序: the WeChat openId, nickname and avatar when someone enters through it. Push / 推送: the browser push endpoint if notifications are enabled.
访客在表单里填的姓名与电话;从微信小程序进来时的 openId、昵称、头像;开启通知时的浏览器推送地址。

Real-estate agents we contact / 我们主动联络的同行经纪: we collect the business contact details of other real-estate agents from publicly available sources (their public agent profile, brokerage website, listing sheet, business card at an event, or a referral) — name, phone number, brokerage / company name, and business email. These people have not signed up for our service; we look them up because we want to work with them. We record only business contact details and our own notes about the working relationship (which stage it is at, when we last spoke, what we sent them). We do not collect their home address, their clients, or anything about their private life.
我们会从公开渠道收集同行地产经纪的业务联系方式(公开的经纪主页、公司网站、房源表、活动上拿到的名片、同行推荐):姓名、电话、公司、业务邮箱。这些人并没有注册我们的服务 —— 我们主动找他们,是因为想跟他们合作。除联系方式外,我们只记自己这一侧的工作记录 (谈到哪一步、最近一次联系是什么时候、给他发过什么)。不收集他们的住址、不收集他们的客户、不收集任何私人生活信息。

Research questionnaires / 调研问卷: when an agent fills in one of our questionnaires on mylistings.top, we store the answers they pick, anything they type into the optional text boxes, and — only if they choose to leave it on the last screen — a phone number or WeChat ID. These answers are not linked to our visitor tracking (cookie id or browser fingerprint). Only our platform administrators can export them; we use them to understand how agents work and decide what to build, and use a phone number or WeChat ID only to contact that person as they agreed on that screen. We do not sell them or give them to any brokerage.

2. Browsing history is linked to your email when you register / 注册后,浏览记录会被关联到你的邮箱

This is real and we state it plainly: if you browse the site and later create an account from the same browser, we attach that account's email address to the anonymous browsing record from that browser. It is visible only to platform administrators — it is not shown to the agents who recruit other agents, and it is not shared with anyone outside Avantiteam Inc., the company that runs this site; the agents and brokerages whose listings you viewed do not see it.
这件事我们确实在做,如实写明:你先浏览、之后在同一个浏览器上注册,我们会把这个账号的邮箱 挂到那台浏览器此前的匿名浏览记录上。只有平台管理员看得到,不给"发展经纪"的角色看,也不对外提供 —— 你看过其房源的经纪和经纪公司都看不到。

3. Why we collect it / 为什么收集

We do not run advertising, we do not use ad networks or ad-tracking pixels, and we do not sell or rent personal data to anyone.
我们不做广告投放、不接广告联盟或追踪像素、不出售也不出租任何个人数据。

Specifically for the agent contact details in section 1: we do not sell, rent or trade them, we do not use them for advertising or ad targeting, and we do not make them available to other agents on the platform — a contact list belongs to the one person who entered it and nobody else on the platform can see it. The only exception is our own platform administrators, who can see the name / phone / company on an internal billing-and-compliance page.
第 1 节里那些经纪联系方式,具体地说:我们不出售、不出租、不与任何第三方交换,不用于广告或广告定向,也不提供给平台上的其他经纪 —— 一份名单只属于录入它的那一个人,平台上别人看不到。唯一的例外是我们自己的平台管理员, 他们在内部的账务与合规页面上能看到姓名 / 电话 / 公司。

4. Where it is stored / 存在哪里

Our database runs on our own server. Photos, panoramas and floor plans are stored on Alibaba Cloud Object Storage (OSS), US region. Location estimates are computed on our own server using a local offline database — your IP address is not sent to any geolocation service.
数据库在我们自己的服务器上;照片、全景、户型图存在阿里云 OSS(美国节点)。地理位置是用本地离线库在我们自己的服务器上算的 —— 你的 IP 不会发给任何地理定位服务商。

5. Who else receives data / 哪些第三方会拿到数据

6. How long we keep it / 保留多久

7. How to delete your data / 怎么删除你的数据

Deleting your agent account (requests made on or after November 14, 2026 at 7:00 PM New York time). You can delete your account from inside the PlaceVR app (Account → Delete account), or by emailing us. As soon as you ask, your account is closed and your work is taken offline: you can no longer sign in, and your listings, VR tours, videos and share links stop working — anyone opening one of your links sees that it is no longer available. You have 30 days to change your mind: email info@mylistings.top or text +1 212 561 5197 and we restore your account and everything in it. After 30 days we delete your account together with your work and personal information: your listings (including company-account listings for which you are the responsible agent — see below), the listing photos, avatar, business card, VR tours and videos you uploaded, AI voice-overs and your voice samples, share links, visitor records and enquiries on those listings, and your profile (name, phone, email, WeChat ID, avatar, business card), except the few records described below. This cannot be undone. Copies in backups and earlier stored versions expire as described in section 6. Two kinds of files are not deleted with your account: files whose uploader our system cannot confirm (mainly files uploaded before this account deletion feature launched, including original files of early VR tours), and VR tours that a colleague's share link still uses. To have those deleted, contact us at info@mylistings.top or +1 212 561 5197; we check that you are the person who uploaded them and then delete them. Listings that belong to someone else but contain photos you took stay with their owner; we remove your name from them. Before you ask, save any copies you need and remove links you have posted on other sites (for example MLS or Zillow) — they will stop working. Link previews already cached by WeChat or iMessage may still show your name or images; we cannot change those. If we receive a legal order to preserve data, we pause the deletion and the deletion status shows it is on hold. You can check the deletion status in the app; it shows “completed” once deletion has finished.
删除你的经纪账号(纽约时间 2026年11月14日 19:00起提出的申请)。你可以在 PlaceVR App 内(账号 → 删除账号)或写邮件给我们来删除账号。一提出申请,账号即关闭,作品即下线:你无法再登录,你的房源、VR、视频和分享链接停止对外访问 —— 任何人打开你的链接都会看到「内容已不可用」。你有 30 天可以反悔:写邮件到 info@mylistings.top 或发短信到 +1 212 561 5197,我们会恢复你的账号及其中全部内容。30 天后我们删除你的账号连同作品和个人信息:你的房源(包括公司账号下由你负责的房源,见下文)、你上传的房源照片、头像、名片、VR、视频、AI 配音与你的声音样本、分享链接、这些房源上的访客记录与留资,以及你的个人资料(姓名、电话、邮箱、微信号、头像、名片),下文所列的少数保留项除外。删除后无法恢复。 备份与存储历史版本里的副本按第 6 节所述期限到期消失。 有两类不会随账号一起删除:一是系统无法确认上传人的文件(主要是删号功能上线之前上传的,含早期 VR 原始文件);二是仍被同事的分享链接使用的 VR。 需要删除这两类的话,通过 info@mylistings.top 或 +1 212 561 5197 联系我们,我们人工核对是你本人后删除。 属于别人、但含有你拍摄照片的房源会留给它的主人;我们会从中去掉你的署名。 申请前,请先自行保存需要的副本,并撤下你贴在其他网站(如 MLS、Zillow)上的链接 —— 它们会失效。 已经被微信或 iMessage 缓存的链接预览里可能仍显示你的名字或图片,这一点我们改不回。 若我们收到依法保全数据的要求,删除会暂停,删除进度会显示「暂停」。你可以在 App 内查看删除进度,删除完成后会显示「已完成」。

What we keep after your account is deleted (requests made on or after November 14, 2026 at 7:00 PM New York time), and why. (1) If you still owe us money for a shoot or a service, we keep that unpaid invoice with your name, phone number and email until it is settled. Once settled, we keep the invoice with your name only (no contact details) for up to six years, for tax and accounting. (2) Notes we made about non-payment or a payment dispute are kept while such an invoice is unpaid; all other notes about you are deleted. (3) If you have an unpaid invoice, we keep a one-way checksum of your email address, used only to link that invoice to you if you register again; it cannot be read back into the address. Otherwise we delete it when your deletion completes. (4) Payment and credit records, as described in section 6. Any credits left on your account are forfeited when it is deleted and are not refunded, except where the law requires otherwise (see Terms section 3b). (5) A record that a deletion happened, with its dates and a random reference number but not your name, email or account, so we can confirm the deletion.
账号删除后我们保留什么、为什么(纽约时间 2026年11月14日 19:00起提出的申请)。(1)你若仍欠我们拍摄或服务费用,我们会保留这张未结单据及你的姓名、电话、邮箱,直到结清。结清后,我们只保留单据和你的姓名(不含联系方式),最长六年,用于税务与记账。 (2)我们就欠款或付款争议记下的标记,在这类单据未结期间保留;关于你的其他标记一律删除。 (3)你若有未结单据,我们会保留你所用邮箱的一段单向校验值,只用于你再次注册时把该单据对应到你;它无法反向读出邮箱。否则它在删除完成时一并删除。 (4)付款与积分记录,见第 6 节。账号删除时剩余积分作废、不退款,法律另有要求的除外(见服务条款第 3b 节)。 (5)一条「删除已发生」的记录,只有日期和一个随机编号,不含你的姓名、邮箱或账号,用于确认删除已完成。

Deleting your agent account (requests made before November 14, 2026 at 7:00 PM New York time). You can delete your account from inside the PlaceVR app (Account → Delete account), or by emailing us. Your account is closed immediately — you can no longer sign in, and your name, phone number, WeChat ID, avatar and business card are removed from every page that showed them. What is not deleted: the listings you published, the VR tours you created and the share links you have already sent stay online and keep working — a client holding one of your links can still open it, but it will no longer show your contact details. Visitor records and enquiries attached to those listings also stay. You have 30 days to change your mind. During those 30 days your listings and VR tours remain publicly viewable. After 30 days we delete the copy we kept for that purpose and the deletion is final; we cannot restore it after that. Your avatar and business-card image files are permanently removed from storage, including earlier stored versions, within 62 days. Link previews already cached by WeChat or iMessage may still show your name; we cannot change those.
删除你的经纪账号(纽约时间 2026年11月14日 19:00之前提出的申请)。你可以在 PlaceVR App 内(账号 → 删除账号)或写邮件给我们来删除账号。账号立即关闭 —— 你无法再登录,你的姓名、电话、微信号、头像与名片会从所有展示过它们的页面上移除。不会被删除的是:你已发布的房源、你创建的 VR,以及你已经发出去的分享链接会继续在线并可正常打开 —— 拿着链接的客户仍然打得开,只是上面不再显示你的联系方式;挂在这些房源上的访客记录与留资也会保留。你有 30 天可以反悔。这 30 天里,你的房源与 VR 仍然对外可见。 30 天后我们删除为此保留的那份副本,删除即为最终结果,之后无法恢复。头像与名片图片会在62 天内从存储中彻底删除(含存储里的历史版本)。已经被微信或 iMessage 缓存的链接预览里可能仍显示你的名字,这一点我们改不回。

Two more deliberate exceptions to account deletion (requests made before November 14, 2026 at 7:00 PM New York time). If you owed us money for a shoot or a service when you deleted your account, we keep that unpaid invoice until it is settled, and for up to six years afterwards. If we had recorded a conduct flag against you, we keep it while it is active and for two years after it is cleared. We also keep a one-way checksum of the email address you used, so we can answer the question “has this address deleted an account before?” without being able to read the address back. We delete that checksum 30 days after your account deletion completes, unless one of the two records above is still open.
账号删除还有两个故意保留的例外(纽约时间 2026年11月14日 19:00之前提出的申请)。你删除账号时若仍欠我们拍摄或服务的费用,我们会保留这张未结单据 直到结清,并在结清后最多再保留六年。若我们曾对你记过一条行为标记,它在生效期间保留,解除后再保留两年。 此外,我们会保留你所用邮箱的一段单向校验值,用来回答「这个邮箱之前删过账号吗」,而无法反向读出这个邮箱。该校验值在账号删除完成 30 天后删除,除非上面两类记录仍未了结。

Email info@mylistings.top from the address on your account, or text/WhatsApp +1 212 561 5197, and say what you want removed — your account, a specific listing, or your visitor record. A request to delete your account is handled as described above for account deletion (for requests made on or after November 14, 2026 at 7:00 PM New York time, your account is deleted together with your work and personal information after 30 days). For a specific listing or your visitor record, we will delete it within 30 days and reply to confirm. If you signed in with Apple, Google or Facebook, the same request removes that link too. If you work under a company account and ask to delete your account on or after November 14, 2026 at 7:00 PM New York time, listings in that company account for which you are the responsible agent are taken offline and deleted together with your account, in the same way as your own listings, and the company's owners are notified when you ask. Listings in the company account for which another member is responsible stay, including ones you photographed; we remove your name from them. For requests made before November 14, 2026 at 7:00 PM New York time, deleting your own account does not delete listings that belong to that company account (see Terms section 3); they stay with the company. Either way, this is different from leaving a company, where the listings you are responsible for leave with you.
用你账号上的那个邮箱写信到 info@mylistings.top,或者发短信 / WhatsApp 到 +1 212 561 5197,说明要删什么(你的账号、某个房源、或你的访客记录)。 删除账号的申请按上文删号部分执行(纽约时间 2026年11月14日 19:00起提出的,30 天后连同作品和个人信息一起删除)。 某个房源或你的访客记录,我们会在 30 天内删除并回信确认。用 Apple / Google / Facebook 登录的绑定关系也会一并解除。 若你在公司账号下工作、并于纽约时间 2026年11月14日 19:00起提出删号,公司账号里由你负责的房源会与你自己的房源一样,随你的账号一起下线并删除;你提出删号时,公司的老板会收到通知。负责经纪是其他成员的公司房源仍然保留,包括你拍摄的那些;我们会从中去掉你的署名。纽约时间 2026年11月14日 19:00之前提出的申请,删除你自己的账号不会删除归属于该公司账号的房源(见服务条款第 3 节),它们留在公司。两种情况都和离开公司不同:离开公司时,由你负责的房源会随你走。

Agents can also delete their own listings at any time from the admin dashboard. The listing's photos and other media files are made private when the listing is deleted, and are permanently removed from storage — including earlier stored versions — within 62 days. Files that another listing still uses are kept. If a step fails, we retry it daily until it succeeds.
经纪也可以随时在后台自行删除房源。房源删除时,其照片等媒体文件即设为私有、不可公开访问;并在 62 天内从存储中彻底删除(包括存储里的历史版本)。仍被其他房源使用的文件会保留。若某一步失败,我们每天重试,直到完成。

If we contacted you and you do not want us to / 如果是我们联系了你,而你不希望我们再联系: you do not need an account and you do not need to write a formal request. Any one of these works:
你不需要有账号,也不需要写正式申请。以下任何一种都可以:

If you also want your details removed entirely, say so and we delete them — the outreach record and the contact profile — within 30 days and reply to confirm. As explained in section 6, the do-not-contact record (phone number and date only) stays, because that is what stops us from contacting you again.
如果你还希望把资料整个删掉,说一声就行 —— 我们会在 30 天内删掉陌拜记录与联系人档案并回信确认。 如第 6 节所述,「不再联系」记录(只有电话号码和日期)会留下来, 因为正是它让我们不会再联系到你。

8. Cookies / Cookie

We use a login session cookie (so you stay signed in), a random visitor id cookie (so an agent can see repeat visits), and a cookie remembering your admin language choice. We do not use advertising cookies.
登录会话 cookie、访客随机 id cookie、后台语言偏好 cookie。没有任何广告类 cookie。

9. Children / 未成年人

This service is for real-estate professionals and their clients; it is not directed at children under 13. / 本服务面向地产从业者及其客户,不面向 13 岁以下儿童。

10. Contact / 联系我们

Avantiteam Inc.
17 Allen St, New York, NY 10002, USA
info@mylistings.top · +1 212 561 5197

Terms of Service / 服务条款 · mylistings.top